The countdown is on for MetaPack’s The Delivery Conference 2018! This is our first year presenting as LastMileLink Technologies but our Group CEO Patrick Gallagher has been a long-time attendee, I believe this is his 6th year presenting at this prestigious event!


Along with the normal topics of supply chain strategy and logistics, I’m particularly interested in hearing the current state of the nation in ecommerce and especially how retailers can adapt to technology to really innovate the customer experience.


The most influential retailers and brands attend TDC and I can’t wait to get on stage and really show how exciting final mile is. You can find me at the Logistics and Carrier stream at 2.15pm talking about delighting customers through an amazing delivery experience. As most of you will know, I live and breathe innovation in the final mile and I’m really excited to showcase to retailers how easy it is to offer customers their own ‘Amazon Prime-like’ delivery service, how to lead the pack with technology and who is already championing the delivery experience.


The theme for this year is Leaders and Heroes which is extremely fitting given the calibre of presenters on stage during the course of the day. The list of people I’m lining up to see is lengthy but there is one that I’m especially looking forward to seeing. Sir Ian Cheshire is on the main stage for Debenhams and I can’t wait to see what insight’s he will share. ‘Experience, not stuff’, quoted by Drapers, was a key theme for Debenhams in 2017- Sir Ian said that unless retailers do something better than Amazon, (or at least the local equivalent), retailers will struggle. We couldn’t agree more with this line of thought and I’m really interested to see how Debenhams have innovated the shopper experience in their beauty and food categories.


We’d love to see you there next week, be sure to visit us at stand #2 to meet the team and grab some freebies!